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By placing an order on ACEELS, you confirm that you have read, understood, and agreed to the following:
All orders are 100% Prepaid. We do not offer Cash on Delivery (COD).
Orders cannot be cancelled once placed under any circumstances.
Return and exchange requests must be raised within 3 days of delivery.
We do not offer cash refunds. All approved returns are issued as Store Credit (Gift Card) that never expires.
Size exchanges are subject to a ₹49 fee (first exchange) and ₹250 (second exchange).
A ₹129 handling fee is deducted from store credit on all returns (waived if self-shipped).
Sale items are not eligible for returns. Size exchange only at ₹199 fee.
Innerwear, swimwear, accessories, and customised products are Final Sale — no returns or exchanges.
ACEELS reserves the right to reject any return that does not meet our quality check standards.
By completing your purchase, you agree to our full Returns & Exchanges Policy and Shipping Policy.